Cost Structure
Our Cost Structure is part of our Open Business Model
Zontally's cost structure reflects an investment focus to drive growth, innovation, and operational efficiency.
Our primary expenses are categorized into key strategic areas:
Customer Acquisition Costs
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Marketing campaigns and outreach initiatives aimed at attracting and converting users, including digital marketing, content creation, webinars, and events.
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Sales and account management expenses, including staffing, CRM tools, and related resources for enterprise customer engagement and retention.
Research and Development (R&D) - Staffing Costs
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Salaries and associated costs for our product and engineering teams responsible for platform innovation, feature development, and continuous improvement.
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Investment in specialized expertise, particularly AI and machine learning talent to build our competitive advantage
Hosting and AI Infrastructure Costs
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Expenses related to cloud hosting services, ensuring scalable, reliable, and secure delivery of our platform.
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Costs associated with AI infrastructure, including computational resources, data storage, and platform integrations required for delivering Agentic AI-driven features.